Shipping policy
Shipping Policy
At Forma & Folio, each piece is carefully crafted to order. We prioritize quality and intention in every item we create.
Processing Time
All planner cover orders are made-to-order and require 1–2 weeks (7–14 business days) for production before shipment.
This timeframe allows us to:
- Handcraft your item with precision
- Ensure quality control before dispatch
- Prepare your order with care
Please note that processing times may vary slightly during high-volume periods.
Shipping Time
Once your order has been completed and shipped:
- Standard shipping times typically range from 3–7 business days within the U.S.
- Delivery times may vary depending on your location and carrier delays
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method
- Any applicable shipping fees are non-refundable
Order Changes & Cancellations
Because all items are made-to-order:
- Orders may only be modified or canceled within 24 hours of purchase
- After this period, production may already be in progress and changes cannot be guaranteed
Delays
While we strive to meet all estimated timelines, Forma & Folio is not responsible for delays caused by:
- Shipping carriers
- Weather or natural events
- Incorrect shipping information provided at checkout
Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact
For any questions regarding your order, please contact us here.